☆ Premium Support

WizardPrime+

24-hour concierge support, proactive monitoring, monthly reports, and annual optimization, so your network never disappoints.

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Explore Features

Exclusive to WiFi Wizards properties • Cancel anytime • No long‑term contract

Everything your network needs…nothing it doesn’t.

Designed for properties that demand ultra reliability and uptime without the hassle.

📊

Monthly Health Report

Straightforward data (uptime, ISP performance, device load, and overall system health) every month so you know it’s working.

🚨

Proactive Monitoring

We watch your network in real time and move before issues ever reach your radar. Problems get solved before you feel them.

📞

24/7 Support

24/7 tech support, 365 days a year. Your requests bypass the line: onsite scheduling goes to the top of the queue.

👑

Annual Optimization

We retune and elevate the system (firmware, coverage map, traffic balance, and cabling) keeping performance ahead of demand.

🏷️

Exclusive Member Rate

25% off hourly labor for add-ons, upgrades, or future projects. Premium service, without premium surprise costs.

🛜

ISP Advocate

If your provider drops the ball, we give you proof, screenshots, and language to hold them accountable, and get results.

How it works

Simple, premium, and built around your schedule.

1️⃣

Enroll

We verify your WiFi Wizards install, enable monitoring, and set your membership live.

2️⃣

We Watch

We keep round‑the‑clock eyes on performance and security, sending your Health Report every month.

3️⃣

Optimize

You receive priority access on issues and a concierge optimization visit once a year.

Membership

One premium tier. Cancel anytime.

☆ WizardPrime+

$3499

/ year

Premium care reserved exclusively for WiFi Wizards-built properties.

☑️ 24/7 concierge support, top-queue scheduling

☑️ 24/7 proactive monitoring

☑️ Annual on-site optimization visit

☑️ Monthly Network Health Report

☑️ Exclusive member hourly rate

☑️ ISP advocacy

☑️ Exclusive to WiFi Wizards properties

Enroll Now

1 year minimum. Cancel anytime. Membership subject to service area and install verification.

Why it’s worth it

Your time is valuable. WizardPrime+ eliminates network headaches with proactive care and a luxury, hands‑off experience. It’s like having a trusted network engineer on retainer, without the IT department shenanigans.

🛡️ Peace‑of‑mind coverage without the fine print.

🕓 Priority response when it matters.

🌙 Effortless calm of a system regularly tuned and humming in the background.

 FAQs

  • Membership is exclusive to properties we’ve installed, protecting quality and response times.

  • Every new WiFi Wizards install includes 90 days of WizardPrime+ at no cost so you can experience the difference.

    After that, you can stay with Standard Support (Free) or upgrade to WizardPrime+ ($3499/yr) for faster, proactive care.

    Standard Support (included)

    • ✉️ Email-only support, 72-hour response (Mon–Fri, 8 a.m.–4 p.m.)

    • 📞 Onsite or phone support billed at standard hourly rate

    • 🕓 Standard scheduling — no queue priority

    WizardPrime+ ($3499/yr)

    • ⚡ 24/7 support response, via phone, text, or email

    • 💸 20% OFF labor rate for any phone or onsite support

    • 🧭 Expedited scheduling — top of the queue

    • 🛡️ Proactive monitoring + monthly health reports to catch issues early

    • 🔧 Free labor for hardware replacements or swaps

  • If gear fails, we take care of everything: expedited sourcing, setup, and installation from start to finish. Members only cover the cost of the replacement equipment itself. If the device is still under manufacturer warranty, the swap is free. And with WizardPrime+ membership, there are no labor fees for hardware replacements, only a mileage-based travel charge applies.

  • No, we only monitor network performance and uptime, not personal data or browsing activity. The system tracks connection health, bandwidth use, and device count, never content. Your privacy is fully respected.

  • Our annual optimization keeps your network performing like new. We check signal strength in every room, update device firmware, tidy cabling, verify ISP speed consistency, and answer your questions, ensuring your setup stays as smooth as day one.

  • Yes. You can cancel anytime, no penalties or lock-ins.

  • Yes, WizardPrime+ members receive priority scheduling 7 days a week. While standard visits occur during business hours, emergencies or outage-critical issues are handled with expedited response, even after hours when possible.

Your network should never be your problem.

WizardPrime+ keeps it that way: 24/7, year-round.

$3,499/year

Start Membership

Available in greater Austin. Membership available for qualifying properties.